Privacy Policy
Introduction
The website www.abyss-ingredients.com is published by Abyss Ingredients, SAS, 860 route de Caudan, 56850 Caudan (France), SIRET 47959853400044. Please contact contact@abyss-ingredients.com with any enquiries regarding your personal data.
The purpose of this privacy policy is to inform users of the website https://www.abyss-ingredients.com about how their personal data is collected, used and protected.
We are committed to respecting users’ privacy in accordance with current regulations, in particular the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Translated with DeepL.com (free version)
Data collected
When you use the website, we may collect the following data:
1. Contact form
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Data collected: Surname, first name, email address, telephone number, company, country, message content.
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Purpose: To respond to your enquiry.
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Legal basis: Legitimate interest / pre-contractual measures.
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Retention period: 3 years after the last correspondence.
2. Marketing
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Data collected: Surname, first name, email address, job title, company, company sector, country.
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Purpose: To offer you our products and services.
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Legal basis: Legitimate interest (business customers) or consent.
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Retention period: 3 years after the last contact.
3. Browsing the website
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Data collected: IP address, browser type, pages viewed, technical data.
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Purpose: Website functionality, security, improving the user experience and visitor statistics.
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Legal basis: Legitimate interest.
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Retention period: Depends on the duration of the cookies (see the section on cookies).
4. YouTube video content
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Data collected: Browsing data collected by YouTube (see the cookies section).
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Purpose: To play YouTube videos embedded on the website.
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Legal basis: Consent.
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Retention period: Depending on the duration of the cookies (see the cookies section).
Fields marked with an asterisk in our forms are mandatory. Without them, we cannot process your request.
We do not sell data or use it for automated decision-making.
Who receives data?
The data is intended for Abyss Ingredients and, within the scope of their remit, for our technical service providers:
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Wix.com Ltd.: website hosting and publishing;
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Cloudflare, Inc.: security and performance (via Wix);
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Zoho Corporation: management of our contacts and forms (CRM);
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Google LLC / YouTube: streaming of embedded videos, only if you accept the relevant cookies.
These service providers act on our behalf or on their own account, as the case may be, and are subject to confidentiality and security obligations.
Data transfers outside the European Union
Some service providers are based in, or process data in, the United States or the United Kingdom. These transfers are governed by appropriate safeguards: an adequacy decision (United Kingdom, or the United States for companies certified under the EU-US Data Privacy Framework) or the European Commission’s standard contractual clauses.
Our Zoho data is hosted in Europe.
Cookies and trackers
A cookie is a small file stored on a device when visiting a website. We distinguish between:
1. Strictly necessary cookies (no consent required)
These enable the website to function and remain secure. Users cannot refuse them via our banner, but can configure their browser to block them, which may affect the website’s functionality.
Cookies (bSession, svSession, XSRF-TOKEN, server-session-bind, client-session-bind)
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Provider: Wix.
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Purpose: Session management and security.
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Approximate duration: Session to 13 months.
Cookies (ssr-caching, fedops.logger.sessionId)
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Provider: Wix.
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Purpose: Website performance and display.
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Approximate duration: Session / very short.
Cookie (__cf_bm)
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Provider: Cloudflare
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Purpose: Protection against malicious bots.
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Approximate duration: 30 minutes.
Cookie (zalb_*)
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Provider: Zoho
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Purpose: Form load balancing.
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Approximate duration: Session.
2. Cookies requiring consent
These are only set once consent has been given via the cookie banner.
Cookies (YSC, VISITOR_INFO1_LIVE, __Secure-YNID, __Secure-ROLLOUT_TOKEN, TESTCOOKIESENABLED)
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Provider: YouTube (Google).
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Purpose: Video playback, statistics and personalisation of content and advertising.
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Approximate duration: From session-based to 12 months.
On your first visit, a banner allows you to accept, refuse or customise non-essential cookies. Refusing is just as simple as accepting. Users can change their choice at any time via the ‘Manage my cookies’ link at the bottom of the page. Your choice is retained for 12 months, after which you will be asked again.
Users can also configure their browser to block or delete cookies (Chrome, Firefox, Safari and Edge all have a dedicated menu in their settings).
Users' rights
In accordance with the regulations, users have the following rights:
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Right of access: to find out what data we hold.
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Right to rectification: to correct your data.
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Right to erasure: to request that your data be deleted.
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Right to object: to object to processing based on legitimate interests.
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Right to data portability: to receive your data in a machine-readable format.
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Right to withdraw consent: at any time, without affecting the lawfulness of any processing carried out previously.
To exercise these rights, users may contact: contact@abyss-ingredients.com
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. However, no transmission over the internet is completely risk-free.
Changes to the policy
This privacy policy may be amended at any time, particularly if we add new tools, and to ensure it complies with current legislation. The date of the last update is shown at the bottom of this page. In the event of any significant changes, we will notify you by appropriate means.
Contact
If you have any questions regarding this policy, please contact us:
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Company: Abyss Ingredients
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Address: 860 route de Caudan, 56850 Caudan, France
Last updated on 26 October 2026.